This is a starting template — please review and customise it for your business and local laws before relying on it.
Digital products
PharmaNotes Pro and other downloadable materials are digital goods. Because they are delivered instantly and cannot be returned, all sales are generally final.
When we offer refunds
- You were charged but did not receive your download link.
- The file is corrupted or inaccessible and we cannot resolve it.
How to request
Email us within 7 days of purchase with your order details. Approved refunds are returned to your original payment method.